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Payment and Delivery

Payment can be made by PayPal or cheque/postal order (for UK based customers only). Unfortunately we cannot process credit or debit card orders other than those made via PayPal.

 

All items, apart from CD's, are sent electronically via email. Your order will be sent after cleared payment. Please inform us if you haven't received an order within 2 business days (electronic delivery) or 4 business days for the CD. Overseas customers ordering a CD should allow an extra 2 days for delivery and customs clearance.

If you register with the site then you can access your digital resources immediately after purchase. You can do this by logging in, clicking on "Your Account" in the top right corner, then selecting "Order History".  You can then choose the relevant order and use the "Download Here" links to access your files.   You will also be sent an e-mail containing a link to each file. 

The links are valid for 7 days so please save each resource after downloading it.  If you have any problems downloading your files, please contact sales@primaryplan.co.uk

 

 

Please note that ordering a CD can be more cost effective than purchasing a number of individual files. If you order a CD and need a file urgently please let us know and we will email it to you.

If paying by cheque, please make it payable to H. R. Balaam and send to:

4 Crystal Drive

Peterborough

Cambs. PE2 9RJ